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Customer experience deserves more than a ticketing tool

It's time your CRM reflected that.

If your systems don’t track risk, value, or handoffs, you’re not set up to retain customers. We turn Service Hub into your retention engine with health scores, handoffs, and full-funnel visibility.

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CX gets the short end of the tech stack

Most CX leaders start with a mess. The CRM is half-built, Service Hub (or Zendesk) isn’t fully set up, and Sales handoffs are scattered or missing.

You’re brought in to improve retention, but have no visibility into what happened before onboarding, no health scores, and no process ownership.

CUSTOMERS DEMAND MORE
72%

want immediate service. Source

52%

will switch providers after a single bad experience Source

96%

churn due to poor service Source

RevPartners is one of seven teams globally to hold the Service Hub Implementation Accreditation

Service Hub has the power to centralize your entire post-sale experience, but only if it’s configured for your team. 

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HubSpot Service Implementation Accreditation Badge

We build it to:

  • avg_pace
    Track risk signals before it’s too late
  • connecting_airports
    Assign tickets based on urgency, priority, and ownership rules
  • co_present
    Build CS processes into HubSpot so reps aren't guessing
  • nat
    Show the revenue impact of CX with metrics like NRR, CSAT, and first-response time.

If you're migrating from a platform like Zendesk, we make sure your HubSpot setup improves your old workflows.

We fix the foundation first

Before you improve retention, you need clean data, clear handoffs, and the full picture.

That’s why we start by running two diagnostics to uncover what’s broken before we fix it.

 

GTM Survey - Booster Pack

GTM Survey 

We map out:

  • How your teams define the funnel differently
  • Where your customer data lives
  • What a clean, connected journey should look like across functions
R.E.D. Revenue Engine Diagnostic - Booster Pack

RED: Revenue Engine Diagnostic 

Then we dig into:

  • Which stages and handoffs are broken
  • What’s missing in your Service Hub or ticketing setup
  • Where the gaps are between pre-sale and post-sale

From there, we build a 90-day roadmap to increase alignment and visibility.

Case Studies: Where CX Wins with RevPartners

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CX Playbooks That Actually Work

We don’t hand off docs and dashboards.

We build scalable playbooks directly inside HubSpot:

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Sales to CS Handoff

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Payments Operations

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Service Hub Implementation

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Customer Health Score

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Target Accounts

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Pre-Sales - SQL Expansion

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Sales Weekly Review Dashboard

Full RevOps department, CX-focused

Don’t expect your CX leader to act like a technologist. That’s our job.

You get a full RevOps department:

 

RevOps Strategists

Align onboarding, retention, and handoff processes

Technology Team

Connect Service Hub with the rest of your GTM tech

CRM Admin + Data Analysts

Surface churn risk and post-sale trends. Maintain automation and reporting week to week

HubSpot accreditations that prove it

We’re the fastest HubSpot Partner ever to reach Elite status. Our accreditations span every stage of the customer lifecycle.

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5.0
Star Marketplace Rating
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350+
HubSpot Directory reviews
database
150+
CRM migrations
RevPartners + HubSpot = Love

RevPartners gives you access to the best possible talent in the HubSpot ecosystem. We've done the work. Now let us show you. 

HubSpot Elite Badge 2

Less than 1% of HubSpot Partners achieve Elite status. RevPartners is the fastest to do it. Ever.

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CRM Implementation Accreditation

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Solutions Architecture Design

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Platform Enablement Accreditation

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Custom CRM Integration Accreditation

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HubSpot Onboarding Accreditation

HubSpot CRM Data Migration Accreditation

HubSpot CRM Data Migration Accreditation

HubSpot Service Implementation Accreditation Badge

Service Hub Implementation Accreditation

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Platform Excellence Impact Award Winner 

AICPA SOC Compliance Badge

AICPA SOC 1 and SOC 2 Certified

Final Word: CX Deserves a Seat at the RevOps Table

We help CX leaders do what they were hired to do: retain, grow, and delight customers. Not chase down info. Not fix handoffs. Not fight for budget.

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